FAQ

Frequently Asked Questions (FAQ) for Car Rentals

1. What types of cars can I rent?

We offer a wide range of cars, including luxury cars, exotic cars, sports cars, and standard vehicles. Our fleet includes popular models such as Lamborghinis, Ferraris, Maseratis, and more.

2. What are the age requirements for renting a car?

Typically, you must be at least 25 years old to rent an exotic or luxury car. However, age requirements may vary based on the car model and rental policies. Please check with us for specific age requirements.

3. What documents do I need to rent a car?

You will need a valid driver’s license, a major credit card, and proof of insurance. International renters may need to provide a valid passport and an international driver’s permit.

4. Is there a deposit required?

Yes, a security deposit is usually required. The amount varies depending on the car model and rental period. This deposit will be refunded upon the return of the car, provided there is no damage.

5. What is included in the rental price?

Our rental prices typically include the base rental fee, basic insurance coverage, and a limited number of miles. Additional miles, premium insurance, and other extras may incur additional charges.

6. Can I add an additional driver?

Yes, additional drivers can be added to the rental agreement. They must meet the same age and license requirements as the primary driver and may be subject to an additional fee.

7. What is the fuel policy?

Cars must be returned with the same fuel level as at the start of the rental. If the car is returned with less fuel, a refueling fee will apply.

8. Are there mileage limits?

Yes, rentals typically come with a mileage limit. Additional miles driven beyond the limit will incur extra charges. Please check your rental agreement for specific details.

9. What happens if the car is damaged during the rental period?

If the car is damaged, the cost of repairs will be deducted from your security deposit. It is recommended to have adequate insurance coverage to minimize out-of-pocket expenses.

10. Can I extend my rental period?

Yes, rental extensions are possible based on availability. Please contact us as soon as possible to arrange an extension. Additional charges will apply.

11. What is your cancellation policy?

Our cancellation policy varies based on the rental terms. Generally, cancellations made within a certain time frame prior to the rental start date may be eligible for a refund or credit. Please refer to your rental agreement for specific details.

12. How do I book a car rental?

You can book a car rental through our website, exoticsbythebay.co, or by contacting our customer service team. Our online booking system is easy to use, and our team is here to assist you with any questions.

If you have any other questions, please don't hesitate to contact us. We're here to ensure you have an exceptional rental experience!